ISO puts NITA on course to excellence

The National Industrial Training Authority (NITA) is a State Corporation established under the Industrial Training Act Cap 237, which was revised in 2011. The Authority’s mandate is to promote the highest standards in the quality and efficiency of industrial training in Kenya, and to ensure adequate supply of properly trained manpower at all levels in industry. The Authority, headquartered in Nairobi, has five industrial training centres and six regional levy offices that are spread across the country. As aforementioned, the Industrial Training Act o2011 effectively transformed the then Directorate of Industrial Training (DIT) to what is now NITA. This was necessitated by the need to establish a semi-automous government agency capable of spearheading industrial training in Kenya, a task that NITA ably handles.

To ensure its effectiveness, efficiency and continual development, the Authority has since established, implemented and is maintaining a Quality Management System, which provides a framework for measuring and improving its performance in compliance with ISO 9001:2008 requirements. As outlined in its Quality Policy, NITA strives to provide its customers with products and services of the highest possible standards, while consistently meeting and exceeding customers’ expectations of quality, safety, reliability and excellence.

NITA’s ISO 9001:2008 journey is one that has enabled the Authority to strengthen its operational systems while seeking newer and more innovative service delivery strategies. Backed by the current Strategic Plan 2013-17, the certification gives the Authority the wherewithal to ensure that its process and functions are truly reflective of the Economic, Social and Political pillars of Kenya’s Vision 2030 blueprint, which are anchored on economic stability, continuity in governance reforms, enhanced equity and wealth creation opportunities, infrastructure, energy, science and technology, land reforms, human resource development, security as well as public sector reforms.